Faq

By booking a transfer from the Naples NCC site (www.napolincc.com), you book a transfer service from point A to point B. With the hourly arrangement, the driver will remain available to passengers for the hours booked. For every hour booked by the Naples NCC chauffeur service, 20km are included.

At the end of the booking you will be provided with a telephone contact of the driver, so you can arrange directly with him on the meeting point.
At the airport, the Naples NCC driver will wait for you at arrivals with a sign indicating your name, while for Naples central station, the meeting point will be the exit of platform 24 or the Terminus hotel, located right in front of the railway station.

The cost of the rental service with driver of Naples NCC includes the transfer or the time arrangement, the welcome kit that includes water, candies and scented wipes, the professional and safe guide of our drivers. To consult our rates you can visit the Rates page.

The car park of the Naples NCC rental service with driver consists of Mercedes S-class (first class car), Mercedes E-class (Business Car), Mercedes V-class (first class Van), Mercedes Vito (business Van) and New Fiat Tipo (standard Class).

For the rental service with driver (N.C.C.) personal safety and that of our customers is essential. The drivers are all vaccinated and equipped with super green pass and while driving they use the Ffp2 mask, moreover, our vehicles are sanitized both before and after use.

To book a rental service with driver for a transfer or an hourly arrangement, you can fill out the form on Home by entering the place of departure, the place of arrival, the day and time you want to use the service.
Here are the following steps:
- "Home", select address, date and time of departure,
- select the destination address and click on "find offers",
- choose between the cars as needed and click on "book now",
- enter the registration data and check the summary of the reservation.

The cars of the rental service with driver or N.C.C. they can accommodate a maximum of 3 passengers.
The vans can accommodate a maximum of 8 passengers.

It is possible to have child seats, specifying it in the booking notes (if made by email) or in the details of the service if you book from the website.

Yes, on Naples NCC cars it is possible with a special pet carrier.

Napoli NCC is a rental service with driver or even N.C.C., we offer transfer services throughout the national territory (Italy) or hourly services with a minimum of 3h.

After booking the service, on the Naples NCC website it is possible to pay by credit card during the booking phase from the website (www.napolincc.com) or on request, by advance bank transfer or paypal.

In addition to our website, it is possible to book the rental service with driver (N.C.C.) of Naples NCC by sending an email to info@napolincc.com, calling our numbers 328 8058000 or the landline 0813417101

Yes, it is possible to book the rental service with driver or NCC for the outward and return journeys, but two separate operations must be carried out on the website (www.napolincc.com).

After booking the rental service with driver on (www.napolincc.com) of Naples NCC, if the customer provides the driver (driver) with the flight or train number, any delays will automatically occur.
The waiting times of the drivers included in the transfers, except for other communications, are:
– 1 hour after the flight has landed at the airport
– 30 ‘after the arrival of the train
– 15 minutes after the pick-up time at the hotel or address indicated.

Cancellation is free 24h before the service.
It is calculated at 50% from 24h to 12h before the service. It is 100% under 12h. You can change the date of the service for free.